PATIENT RECRUITMENT, RETENTION & ADHERENCE

Patient Recruitment and

Engagement Built Around the Study

CEBIS supports clinical study teams with participant recruitment, retention and adherence activities designed around the protocol, eligibility criteria, target population, participating sites and enrollment needs.

Recruitment strategies can combine site-level identification, direct outreach, referral networks, community engagement and appropriate media channels.

RECRUITMENT STRATEGY

Different Populations Require
Different Recruitment Approaches

Recruitment requirements vary by therapeutic area, eligibility criteria, geography, study design and participating sites. CEBIS can combine patient identification, direct outreach, investigator resources, referrals, community channels and advertising based on the target population.
CEBIS services graphic
RECRUITMENT METHODS

Multiple Ways to Reach

Potential Participants

Database & Record Review

Potential participants may be identified through appropriate investigator databases, chart review, medical-record review or screening tools where permitted.

Direct Outreach

Calls, text messages and email campaigns can support outreach to potentially eligible participants.

Investigator & Site Networks

Participating investigators and clinical practices can support identification of relevant patient populations.

Healthcare Referral Networks

Hospitals, physicians and general-practice clinics can support referral pathways where appropriate.

Digital & Social Media

Online advertising and social-media channels can be used when suitable for the study and approved recruitment plan.

Traditional Media

Television, radio and newspaper outreach may support broader awareness where appropriate.

Site & Community Materials

Posters, flyers and brochures can support awareness within participating practices or relevant communities.

Patient Referrals

Participant-to-participant or community referrals may contribute to awareness where appropriate.

PARTICIPANT SCREENING

Moving From Interest to

Potential Eligibility

Recruitment does not end when someone responds to an advertisement or referral.

Potential participants need to move through the appropriate screening and eligibility process based on the protocol.

Step - 01

Initial Identification

Determine whether the individual may match the basic study requirements.

Step - 02

Pre-Screening

Review relevant eligibility information before the participant moves further into the study process.

Step - 03

Site Coordination

Connect potentially suitable participants with the appropriate study site.

Step - 04

Eligibility Confirmation

Final study eligibility is determined according to the protocol and required clinical process.

PARTICIPANT RETENTION

Staying Connected
After Enrollment

Participant engagement continues after enrollment. Retention support can include regular communication, visit reminders, study education and practical assistance that helps participants stay connected with the study.

Maintain contact with participants throughout their study journey.

Use calls, text messages or email reminders ahead of scheduled study visits.

Help participants understand study-related expectations and activities.

Identify practical issues that may affect attendance or continued participation and coordinate appropriate support where available.

Maintain clear, respectful communication so participants remain informed throughout their involvement.

STUDY ADHERENCE

Helping Participants Follow
Study Requirements

Consistent study participation can depend on participants understanding the protocol requirements and receiving appropriate reminders throughout the study.

Adherence support can include:

COMMUNITY CONNECTIONS

Extending Recruitment

Beyond the Study Site
Some studies benefit from outreach beyond the immediate investigator practice. Depending on the population and recruitment plan, CEBIS can use community and referral channels such as disease-specific support organizations, health fairs, senior-living communities and nursing homes to increase study awareness.
INTEGRATED DELIVERY

Recruitment Connected
to the Wider Study

Patient recruitment should remain connected to site activity and the wider project plan.

CEBIS can coordinate recruitment and participant engagement with:

Coordinate study activities, timelines and communication.

Feasibility, site start-up, monitoring, issue follow-up and closeout.

Clinical research professionals supporting monitoring and site oversight.

Tracking of enrollment status against study and site targets.

Coordinate recruitment and participant information with study-data collection, review and follow-up.

Connect clinical study activity with appropriate safety review and medical oversight.

Support completion of outstanding actions and documentation.

STILL DEFINING YOUR PROGRAM?

Need Support With Patient Recruitment or Retention?

Tell us about your indication, target population, eligibility criteria, sites, countries and enrollment goals. A member of the CEBIS team can discuss a recruitment and participant-engagement approach for your study.